Microsoft 365 Power Platform Solutions Expert

Managed IT infrastructure and technical support across 17 locations, maintaining 99.9% uptime.  Administered Windows Server 2019, Active Directory, Group Policy, and backup systems. Designed and managed SharePoint Online solutions for secure document management, collaboration, and centralized file storage.  Implemented OneDrive for Business for cloud storage, synchronization, backup, and secure file sharing.  Developed Power Automate workflows for approvals, notifications, reminders, scheduled emails, and process automation.  Built IT and ERP Helpdesk Systems using Power Apps, Power Automate, and SharePoint, with automated routing, SLA tracking, escalations, approvals, and reporting.  Developed business applications using Power Apps, SharePoint, Power Automate, and Microsoft Copilot.  Designed an IT Asset Management System for asset tracking, allocation, lifecycle, warranty, and inventory management.  Built a Manpower Requisition (MRF) System with multi-level approvals and automated workflows.  Integrated Power Apps, SharePoint Online, and Microsoft 365 to deliver scalable business solutions.  Created interactive dashboards and KPI reports using Excel, SharePoint, and Microsoft 365.  Leveraged Microsoft Copilot to accelerate application development and workflow automation.  Digitized manual processes through automation, improving operational efficiency and reducing paperwork. Managed IT infrastructure and technical support across 17 locations, maintaining 99.9% uptime.  Administered Windows Server 2019, Active Directory, Group Policy, and backup systems. Budget: INR 12500–37500