WhatsApp Support Chatbot Development

I need an automated WhatsApp chat bot that can handle customer support queries from start to finish. The bot should: • Connect to my WhatsApp Business number through an approved API provider (e.g., WhatsApp Business API, Twilio, or a similar gateway). • Greet users, capture their name / order number, and answer common FAQs drawn from a simple knowledge base I will supply. • Escalate to a live agent only when the bot cannot resolve the question, handing over the full chat history. • Log every interaction to a Google Sheet or lightweight database so I can review conversation quality and response times. I will provide the FAQ content and any brand tone guidelines. You will configure the flow, implement quick-reply buttons where possible, test end-to-end, and deliver clear setup instructions so I can maintain or expand the bot later. Budget: USD 250–750